Product Owner Bulk Payments

At a glance

Business customers with high payment volumes rely on ABN AMRO’s safe, reliable and integrated Bulk Payments services. The challenge as Product Owner Bulk Payments is to ensure these payment flows remain compliant and technically modernized. Simultaneously, customer journey’s should be improved whilst aligning the Bulk Payments product suite with our API product suite. You are the Product Owner accountable for Bulk Payments products, processes and applications providing guidance to the team. How do you see this happening and what will the future look like? Help making an impact for entrepreneurs and develop yourself professionally and personally. Tell us your story.

Your job

As a product and delivery focussed Product Owner (PO) you will be in the lead to shape and drive our Bulk Payments objectives and associated results. This includes setting the objectives in alignment with stakeholders, shaping and prioritizing the roadmap with the team based on selected initiatives in close alignment with the Lead Product Owner of our Embedded Payments area. Subsequently, you prioritize the backlog of the team, achieving milestones from a business and technical perspective. 

From a customer journey perspective, the Bulk Payments domain includes propositions such as Access Direct which is the host-to-host channel initiating the majority of business payment flows within ABN AMRO. The market for Embedded Payments / Open Banking is developing strongly the coming years with additional regulatory and market initiatives which you follow with the interest to translate this into ABN AMRO decisions and actions, in close collaboration with the team and stakeholders, Lead Product Owner and IT Engineering Lead.

Finally, you play a pivotal role in aligning the objectives and initiatives across the end-to-end value chain of our propositions, including for example commercial objectives and risk & control objectives.

Working environment

The Bulk Payments team is part of the Embedded Payments domain of the Grid Transaction Services which is part of the product unit Transaction Banking. The ambition of Transaction Services is to improve the transaction experience, to unlock new business models and to reduce Operations & Customer Care handling whilst remaining compliant with regulatory and market standards. As PO, you work closely with the other teams within the Embedded Payments domain: PSD2 APIs, Commercial APIs and the Special Desk. The Special Desk is an after-sales implementation service team that supports the (technical) integration of our services within the customer environment. The other teams have ownership of a set of products, processes and applications. The services are crucial for our clients to be able to operate their business and are available 24/7. The payment flows and information flows are the lifeline between our corporate clients and the bank. Consequently, stability of our services is a fundamental part of our focus and mindset. At the same time, customer expectations and market developments drive the change roadmap and requires an active attitude where we take initiatives to add to our customers or the bank. Your key internal stakeholders are Transaction Banking Sales, client unit representatives, operations, CISO/I&T, legal, compliance, risk and other Transaction Banking departments. 

Your profile

You enjoy working in a complex and diverse environment. You are strong in creating clarity within the team and across stakeholders. You are keen to deliver results. You are keen to understand our customers’ concern and opportunity areas whilst similarly you have an affinity with technology. You know what is going on within the organization, what the business needs are and take an exemplary role in striving to reach the goals. And building on all of that, you are confident to take decisions and explain them clearly, also in cases stakeholders and/or customers are disappointed with the decision. Bust most importantly: you love to collaborate, make others successful and you bring your true self to work every day. Do you think you fit with us?

Check your profile:

• Higher educational background and relevant work experience.
• Entrepreneurial mindset with a strong focus on value (either for the bank or users)
• You know how a bank works and have experience as a product owner
• You oversee the complexity of regulation, compliance, legislation, risk, commercial interest and ICT and know how this relates to each other.
• Initiative taking nature and focused on collaboration, a facilitating leadership style to achieve results.
• Skilled in analyzing and structuring complex problems, identifying solutions/ options and presenting your advice to stakeholders in a convincing and structured manner.

We are offering

• The gross monthly salary displayed above is based on a 36-hour work week, including vacation pay and benefit budget.
• The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
• Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
• Possibility to work from home (in consultation with your team and depending on your position).
• An annual public transport pass with free public transportation throughout the Netherlands.
• An excellent pension scheme.
• The ability to realize change that impacts the customer and makes the bank more effective. 
• The opportunity to have an impact on the evolution towards Open Banking. 
• The ability to work in a dynamic environment where there is room for growth within and outside your expertise, depending on your ambitions and drive.

Interested?

For further inquiries regarding this position, feel free to reach out to Wouter Bartels, Director Tribe Transaction Services, at wouter.bartels@nl.abnamro.com or via phone at 06 10 91 97 33. Are you interested? Please describe in your coverletter what your first 100 days in the position would look like and outline the steps you would take. This way, we can get to know you better!